General Terms & Conditions

Terms of Service

Audrey London

Overview

This website is operated by Audrey London. Throughout this document, the terms “we”, “us”, and “our” refer to Audrey London. Audrey London offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any Services.


Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service (including but not limited to copyright laws).

You must not transmit any viruses, malware, or any code of a destructive nature. Any breach of these Terms will result in immediate termination of Services.


Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in this agreement are for convenience only and do not limit these Terms.


Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or not current. All content is provided for general information purposes only.

Historical information may be included for reference and is not current. We reserve the right to modify site content at any time without obligation to update information.


Section 4 – Changes to Products, Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service or any product at any time without notice. Audrey London shall not be liable for any modification, suspension, or discontinuation.


Section 5 – Contract Conclusion

Product presentations on this website do not constitute a legally binding offer. By placing an order, you submit an offer to purchase.

An order confirmation email is automatically generated after purchase. This confirmation does not constitute acceptance of the contract. A contract is concluded once the product has been dispatched.


Section 6 – Warranty

Statutory warranty rights under applicable law apply.


Section 7 – Products or Services

Certain products may be available exclusively online and may have limited quantities.

We make every effort to display product images and colours accurately. However, we cannot guarantee exact display accuracy on all devices.

We reserve the right to limit or cancel quantities, restrict sales by region, and discontinue products at any time without notice.

We do not guarantee that product quality will meet expectations or that errors in the Service will be corrected.


Section 8 – Billing and Account Information

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your information when necessary.

Please refer to our Returns Policy for further details.


Section 9 – Optional Third-Party Tools

We may provide access to third-party tools “as is” without warranties or guarantees. Use of such tools is entirely at your own risk.


Section 10 – Third-Party Links

We are not responsible for third-party websites or content. Complaints or concerns regarding third-party products must be directed to the respective provider.


Section 11 – Comments, Feedback and Submissions

Any submissions you provide may be used by Audrey London without restriction, compensation, or obligation of confidentiality.

You agree your submissions will not violate third-party rights or contain unlawful or harmful content.


Section 12 – Personal Information

Your submission of personal information is governed by our Privacy Policy.


Section 13 – Errors, Inaccuracies and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.


Section 14 – Prohibited Uses

You are prohibited from using the site for unlawful purposes, violating laws, infringing rights, transmitting malware, collecting personal data unlawfully, or interfering with security features.

Violation may result in termination of Services.


Section 15 – Disclaimer of Warranties & Limitation of Liability

All Services and products are provided “as is” and “as available” without warranties of any kind.

Audrey London shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Service, to the maximum extent permitted by law.


Section 16 – Indemnification

You agree to indemnify and hold harmless Audrey London and its affiliates from any claims arising from your breach of these Terms or violation of laws.


Section 17 – Severability

If any provision is deemed unenforceable, the remaining provisions shall remain valid and enforceable.


Section 18 – Termination

These Terms remain effective unless terminated by either party. Obligations incurred prior to termination shall survive termination.


Section 19 – Entire Agreement

These Terms constitute the entire agreement between you and Audrey London and supersede prior agreements.


Section 20 – Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.


Section 21 – Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.


Section 22 – Mobile Messaging Terms

Audrey London may offer SMS/text message services for updates and promotions. Participation is voluntary and message/data rates may apply.

You may opt out at any time by following the instructions in messages or by contacting us at info@audrey-london.com.


Section 23 – Contact Information

Questions regarding these Terms of Service can be sent to:

📧 info@audrey-london.com
🏷️ Audrey London